Contact Support

Need help with something specific? Our support team is here to assist you with technical issues, account problems, or any questions about SeeUThere.

Email Support

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Support Email

Send your questions or issues to contact@seeuthere.info

⏱️ Response Times

We respond to support emails as quickly as possible. While we strive to help everyone promptly, response times may vary depending on the volume of requests.

What to Include in Your Email

To help us assist you more effectively, please include:

Clear subject line Brief description of your issue

Account email The email associated with your SeeUThere account

Problem description Detailed explanation of what's happening

Device information Your phone model and OS version

App version Found at bottom of Profile screen

Common Support Topics

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Account Access

Can't log in, forgot password, or account verification issues.

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Credit Issues

Problems with credit purchases, balance discrepancies, or refund questions.

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Technical Problems

App crashes, features not working, or sync issues.

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Privacy Concerns

Questions about data privacy, account deletion, or blocking users.

Before Contacting Support

Try these quick solutions first:

Check App Version

Make sure you're using the latest version of SeeUThere. Updates often fix known issues.

Restart the App

Close the app completely and reopen it. This resolves many temporary issues.

Check Internet Connection

Ensure you have a stable internet connection for syncing and real-time features.

🔒 Security Reminder

Never share your password or sensitive account information via email. Our support team will never ask for your password.

Other Resources

You might also find these helpful:

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Send Feedback

For suggestions and general feedback about improving SeeUThere

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Documentation

Browse our complete documentation for detailed guides and information